Privacy Policy
Last updated: 30 September 2026
Identity and Role of the Data Controller
starnextra acts as the data controller for the personal data processed through this website. We determine the purposes and means of processing and are responsible for compliance with applicable data protection laws including the UK GDPR and the Data Protection Act 2018. Our registered address is Studio B01 Parkhall, 40 Martell Road, London, SE21 8EN and we can be contacted via [email protected].
Scope of This Notice
This privacy notice applies to all visitors and users of the website operated by starnextra, including individuals who access our entertainment media production guide covering event interviews, stage visuals, camera planning and polished workflows. It covers personal data collected when you browse, register for courses, submit enquiries or otherwise interact with our commercial services. The notice does not cover third-party websites linked from our pages.
Categories of Personal Data and Sources
We collect identification data such as name and email address, contact details, course enrolment information, technical data including IP address and browser type, and usage data from interactions with our media production resources. Data is obtained directly from you when you complete forms or purchase access, and indirectly through cookies and analytics tools that record how you navigate the site.
Purpose-by-Purpose Explanation of Processing and Legal Basis
We process your data to deliver the media production course content and manage enrolments under the legal basis of contract performance. We also handle enquiries and provide customer support under legitimate interests, send service updates with your consent where required, and conduct analytics to improve the guide under legitimate interests. Each purpose is assessed to ensure the processing is necessary and proportionate.
Whether Providing Data Is Required
Supplying certain personal data is necessary to access paid course materials or receive responses to enquiries. If you choose not to provide required information such as an email address for enrolment, we may be unable to complete your registration or deliver the requested service. Optional data fields allow you to share additional details voluntarily without affecting core functionality.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to remember preferences, analyse site usage and support essential functions. Details of the specific cookies employed, their purposes and how to manage them are set out in our separate Cookie Policy. You can adjust your browser settings to refuse non-essential cookies at any time.
Processors, Service-Provider Categories and Recipients
We engage trusted processors including hosting providers, payment processors, email delivery services and analytics platforms to support our operations. These parties receive only the data necessary for their functions and are bound by contractual safeguards. We may also disclose information where required by law or to protect our legal rights.
International Transfers and Safeguards
Some processors operate outside the United Kingdom. In such cases we rely on appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to ensure your personal data receives an equivalent level of protection.
Retention Periods and Criteria
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected. Enrolment records are kept for seven years to meet accounting and legal obligations. Enquiry data is retained for two years unless you request earlier deletion. Technical logs are deleted after twelve months.
Security and Data-Minimisation Practices
We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data against unauthorised access or loss. We collect only the minimum data required for each purpose and regularly review our processing activities to avoid unnecessary retention.
Data-Subject Rights and Exercising Them
You have the right to access, rectify, erase, restrict processing, port your data and object to certain processing. To exercise these rights please contact us at [email protected] with sufficient information to verify your identity. We will respond within one month in most cases.
Right to Withdraw Consent and Object to Marketing
Where processing relies on consent you may withdraw it at any time by contacting [email protected] or using unsubscribe links in communications. You may also object to direct marketing or profiling at any time without affecting the lawfulness of prior processing.
Right to Complain to the Supervisory Authority
If you believe your data has been handled unlawfully you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on their official website.
Children and Age Restrictions
Our services are intended for individuals aged eighteen and over. We do not knowingly collect personal data from children under eighteen. If we become aware that such data has been provided we will delete it promptly.
Automated Decision-Making and Profiling
We do not engage in automated decision-making that produces legal or similarly significant effects. Limited profiling may occur for analytics purposes but does not result in automated decisions affecting individuals.
Policy Changes and Effective Date
We may update this notice to reflect changes in law or our practices. The current version is effective from 30 September 2026. Continued use of the site after updates constitutes acceptance of the revised policy.